Contractor Compliance Australia

PRIVACY STATEMENT

The following sets out the privacy policy of Contractor Compliance- CONTRACTOR COMPLIANCE(ABN 50 142 910 709)Our Privacy Policy is in a Contractor Compliance ordnance with the Commonwealth Privacy Act 1988 and is based on the ten National Privacy Principles (NPP) outlined in the privacy Amendment (Private Sector) Act 2000. Our Privacy Policy also complies with State legislation in relation to the collection and use of information, where such legislation is applicable in addition to the Commonwealth Act.

We reserve the right to change our Privacy Policy at any time. If we change our Privacy Policy, we will take reasonable steps to bring those changes to your attention.

The Personal Information Contractor Compliance Collects and holds-

Contractor Compliance will not collect personal information unless it is necessary for one or more of its functions or activities. The information will be collected lawfully and fairly and not in an unreasonably intrusive manner. In particular, when you are dealing with CONTRACTOR COMPLIANCE as a representative of a client, we generally store the following personal information about you in order to manage our business relationship.

•  Your name, business email, address and other contact details
•  Notes of dealings with you as a Contractor Compliance client or prospective client.
•  If required personal information is not made available we may not be able to provide you with appropriate service.

The Main Purpose for which CONTRACTOR COMPLIANCE Holds Information

The general rule is that CONTRACTOR COMPLIANCE will not use or disclose personal information about an individual other than for the purpose stated at the time of the collection. If another use is proposed, CONTRACTOR COMPLIANCE will seek further consent, unless that other purpose is related to the original purpose of collection.

Generally, we hold personal information of the individuals comprising our clients for the following purposes;

•  To enable the delivery of services and discretionary protection to CONTRACTOR COMPLIANCE clients;
•  Send correspondence in relation to client related services and events;
•  Internal accounting and a Contractor account administration;
•  Subject to discretion, to protect clients, third p[arties and suppliers from fraud; and

To help CONTRACTOR COMPLIANCE identify any products, benefits or services that might be beneficial to clients, whether they are offered by CONTRACTOR COMPLIANCE direct or from third parties or preferred suppliers.

Use of Disclosure of Information

The CONTRACTOR COMPLIANCE business model focuses on people and organisations working together for the benefit of all parties involved.

In order to keep clients informed about updates or changes to the services we offer and benefits or products available from CONTRACTOR COMPLIANCE, we may employ a variety of direct marketing techniques.

We consider that direct marketing to our clients forms an integral part of delivering services to clients and prospective clients, and that these functions or services are directly related to our primary purpose for originally collecting the personal information from our client’s representatives.

Without such a service, the communication between our clients and CONTRACTOR COMPLIANCE may be substantially reduced, and therefore less likely to deliver the benefits and returns clients deserve

At no time is the client’s representative personal information provided direct to suppliers to CONTRACTOR COMPLIANCE for their direct marketing activities. In the instances where a supplier wishes to utilise a mail out service, they are required to forward their promotional material to CONTRACTOR COMPLIANCE, where the promotional material will be integrated with other CONTRACTOR COMPLIANCE mail going to the client.

No third party has access to CONTRACTOR COMPLIANCE customer list. Your personal information may be provided to service providers of CONTRACTOR COMPLIANCE such as claims advisors, legal advisors or assessors for the purpose of facilitating the delivery of CONTRACTOR COMPLIANCE services.

Each service provider is required to deal with your personal information in a manner and at the level specified by our standards.

Ensuring Personal Information is Up-to-date

We rely on personal information we hold in conducting our business. Therefore, it is very important that the information we hold is accurate, complete and up-to-date.

We do everything we can to ensure that the personal information we hold is accurate, complete and up-to-date whenever we collect or use it. This means that from time to time, we will ask you to advise us of any changes to your personal information. If you find that information we hold about you is incorrect, please contact us immediately and we will make the appropriate changes.

We do not adopt, use or disclose an identifier that has been assigned by a Commonwealth Government Agency unless legally required. An identifier, for example, a Medicare or tax file number, is a number assigned by a Commonwealth Government Agency to identify uniquely the individual for the purposes of the organisation’s operations.

We do not disclose personal information to any person or organisation in a foreign country, if that country does not have a comparable information privacy scheme, except:

Where you consent to the disclosure; and If obtaining you consent is not practical and CONTRACTOR COMPLIANCE considers that the disclosure is for your benefit and that you would have consented to the disclosure.

The information is no longer required, we will take reasonable steps to destroy or permanently de-identify personal information.

How can you contact us?

If you think your privacy has been interfered with due to a breach of our obligations in relation to your privacy, then you can complain directly to our Privacy Officer.

If you are not satisfied with our response, we will advise you of your options before further proceeding with your complaint.

At you request we will provide you with additional information about the way CONTRACTOR COMPLIANCE manages the personal information it holds. If you wish to know more about the way we manage personal information please contact our Privacy Officer in the following ways:

You can write to: Privacy Officer P.O. Box 181 Woden,  ACT 2606

You can email our Privacy Office at info@contractorcompliance.com.au

You can call our Privacy Officer on 1300 795 055

For further information about privacy issues in Australia visit http://www.privacy.gov.au